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1 = Lots of training or experience required, 5 = Can get up and going immediately with no prior knowledge or computer skulls
1 = Prohibitively expensive or unscalable pricing plan. 5 = Free or incredibly high value for money with a low price of entry. Note this score is decided relative to peer tools in the category
1 = Few or no features, unable to make anything custom, little-to-no integrations with other tools or platforms. 5 = Completely customisable, lots of integrations with 3rd-party tools, easy to add your own features, logic and even code, if needed
1 = Choose from pre-designed templates only, little-to-no design customisations available. 5 = Complete, pixel-by-pixel customisable design - usually very easy to completely replicate a design from Figma, Photoshop or Sketch
How do I know which tool is right for me?
When considering a no-code tool, we always recommend taking 4 key factors into account:
Ease of use. How easy is it for a non-technical person with no coding skills to use this tool to make apps? Is there a big learning curve? Can someone who has a basic grasp of Microsoft Office also get a grasp of this tool? Or does it require a lot of up-front training? This is perhaps the most important factor to consider.
Flexibility. How much flexibility does this tool have in terms of what you can build? Can it handle complex decision-making behind the scenes and allow you to bring any app idea to life without any coding at all?
We award extra points here for tools which allow you to integrate with other tools for extra functionality, or let you add your own custom code. Consider whether or not all of your desired functionality is supported by a tool before you use it.
Design freedom. Does the tool give you full freedom to bring a design to life? Not all no-code tools have complete flexibility. Remember, this can be a double-edged sword. If you're not confident in your design abilities, you may wish to pick a tool with less design freedom, as often these tools will set beautiful defaults for you.
Glide is a great example of this. You can customise the branding colours and the order of components, but Glide ensures your design stays looking like a proper app appropriate for either the iOS or Android platform.
Cost-effectiveness. Simply, how affordable is this tool? Remember, this can get complex. Some tools will start with a trial while you build, but charge you to publish your app live. Other tools have specific limits, such as a certain number of records in your database or not being able to integrate other tools into your app without paying extra. As long as you can afford the lower tier plans and have a solid monetisation for your app, don't worry too much about scaling or long term costs as often you'll have income in future to supplement these.
Remember: A low score in any one category does not mean the tool is bad. For example, a tool with a high ease of use, but low flexibility and design freedom could simply indicate that this tool is incredible easy to use and perfect for a beginner. It could also mean the tool is focused on being the best tool on the market for a very specific type of app, like a portal or marketplace.
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Some features include:
- Service Level Agreement (SLA) management
- Business hours (single schedule in Plus)
- Dashboard cards (customise with Pro and Enterprise)
- Knowledge base articles (multiple versions, languages with Pro and Enterprise)
- Customisable role-based permissions
CRM | Professional
Find and manage leads
Sell more productively
Work from any device
Business intelligence platform
Collaborate across the company
Get the most out of Insightly
Service | Professional
Custom ticket automations
Custom and scheduled reports
Service Level Agreement (SLA) management
Business hours (single schedule in Plus)
Dashboard cards (customise with Pro and Enterprise)
Knowledge base articles (multiple versions, languages with Pro and Enterprise)